Compte Ameli: Your Complete Guide to France’s Health Insurance Portal

If you’re living in France or planning to move there, understanding the French healthcare system is essential. One of the most important tools you’ll need is the Compte Ameli—an online account that gives you access to France’s public health insurance services provided by l’Assurance Maladie.

But what exactly is Compte Ameli? Why is it important? And how can you create and use one?

This guide provides everything you need to know about Compte Ameli—from setting up your account to managing your health reimbursements efficiently.

What Does “Compte Ameli” Mean?

The term “Compte Ameli” literally translates from French to “Ameli account”.

• “Compte” means “account”.
  
• “Ameli” stands for “Assurance Maladie en Ligne”, which means Online Health Insurance.
  

So, Compte Ameli is your personal online space to manage your healthcare and social security reimbursements through France’s national health insurance system.

Who Needs a Compte Ameli?

You need a Compte Ameli if you:

• Are a resident of France
  
• Have a French Social Security number
  
• Are affiliated with l’Assurance Maladie
  
• Want to manage your healthcare benefits, submit documents, and track reimbursements online
  

Whether you’re a student, employee, self-employed worker, or retiree living in France, having a Compte Ameli simplifies interactions with the French healthcare system.

Key Features and Benefits of Compte Ameli

Here are the most important things you can do through your Ameli account:

Track Reimbursements

View your healthcare reimbursements (like doctor visits, prescriptions, medical tests) in real-time.

Download Official Documents

Download Official Documents
Easily download:

• Attestation de droits (Proof of coverage)
• Relevé de remboursements (Reimbursement summaries)
• Carte Vitale request forms

For health-related claims such as exposure to environmental risks like asbestos, you can also check this resource for more information on your rights and possible support.

Submit & Track Claims

Submit a déclaration (claim) if something wasn’t reimbursed automatically, or track the progress of an existing one.

Find Healthcare Providers

Search for doctors, dentists, and specialists near you who accept Carte Vitale and offer sector 1 (no extra fees).

Secure Messaging

Communicate directly with Assurance Maladie via the secure inbox in your account.

Update Personal Information

Update your:

• Address
  
• Banking details (for reimbursements)
  
• Family status
  
• Primary doctor (médecin traitant)
  

How to Create a Compte Ameli Account

Creating your Ameli account is quick and free:

1. Visit https://www.ameli.fr
   
2. Click on “Mon compte” (My account)
   
3. Select “Créer mon compte” (Create my account)
   
4. Enter:
   
   • Your Social Security Number
     
   • Your date of birth
     
   • Your postal code
     
   • Your bank account (RIB) associated with reimbursements
     
5. Receive a temporary password by post or email
   
6. Log in and create a new secure password
   

Once your account is created, you can access it on both the Ameli website and the Ameli mobile app.

What Is the Ameli App?

The Ameli app is the mobile version of your Compte Ameli. It allows you to:

• View reimbursements
  
• Upload documents
  
• Access your Carte Vitale
  
• Receive notifications
  

It’s available for both Android and iOS.

Common Issues and Solutions

Forgot Password

Click “Mot de passe oublié” on the login page. You’ll be guided through recovery using your Social Security number and email.

Can’t Create Account

If you just received your Social Security number, it may not yet be activated in the system. Wait a few weeks or contact your local CPAM office.

Non-EU Foreigners

If you’re not from the EU, make sure you’re registered in the PUMA system (Protection Universelle Maladie) before trying to create an account.

Why Is Compte Ameli Important?

Compte Ameli is the central hub for all health-related services in France. Instead of visiting your CPAM office in person, you can:

• Save time with online services
  
• Avoid paperwork by uploading digital documents
  
• Ensure faster reimbursements
  
• Get healthcare rights documents quickly (often needed for work, visas, or school)
  

Tips for Using Compte Ameli

• Keep your details updated (address, email, phone) to avoid missing reimbursements or official letters.
  
• Check your reimbursement history regularly to spot any missed payments.
  
• Download your attestation for any official needs like applying for a mutuelle (top-up insurance).
  
• Enable notifications on the app so you never miss updates.
  

Final Thoughts: Is Compte Ameli Worth Setting Up?

Absolutely. If you live in France and use public healthcare, the Compte Ameli is your best tool for managing your health insurance online. It’s simple to use, secure, and saves time by letting you handle everything—from reimbursements to doctor info—in one place.

Creating your Compte Ameli today will make your healthcare experience in France smoother and more efficient.